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Ontario electronics retailer Factory Direct to liquidate stores

Court documents show the discount electronics and home goods retailer wanted to close its 14 stores in the province because it has found the business is “no longer viable.” Discount retailer says business is ‘no longer viable.’ An Ontario court has given Factory Direct permission to liquidate its stores as …

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Air Canada found liable for chatbot’s bad advice on plane tickets

Air Canada has been ordered to pay compensation to a grieving grandchild who claimed they were misled into purchasing full-price flight tickets by an ill-informed chatbot.  Airline’s claim that online helper was responsible for its own actions was ‘remarkable’: small claims court. Air Canada has been ordered to pay compensation …

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Lululemon marketing complaint could be a test of Canada’s greenwashing laws, expert says

A Vancouver non-profit is calling on Canada’s competition regulator to launch a greenwashing investigation into Lululemon — saying that the athleisure brand is misleading consumers about its environmental practices.  Complaint comes amid swell of public pressure on Vancouver-based athleisure brand. A Vancouver non-profit is calling on Canada’s competition regulator to …

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